• If you didn't get the service as a perk, the idea was that you pay up to £80 (the maximum a small claims procedure at a county court will allow as costs) and get a down-load able bit of software with lots of useful clear template letters and use of a legal help line which, if necessary, will help draft further letters which they may add to the collection in future. Unfortunately the help line was taken-over by a private equity company and no longer provided specialist lawyers with time to devise new letter templates or booklet guides, so the service is frozen in time without much in the download about employment tribunal or other small claims. It is more about returning a faulty toaster, which is an odd thing in a society where much unhappiness is caused by problems at work and frankly none by faulty toasters. Epoq like to be paid by standing order in the hope that you forget to cancel. If you do forget to cancel and ask for a quick stop, they help